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Your Questions Answered
Where do the caregivers come from?
Like an internal hire, we use your incoming applicants from whatever job platforms you choose. Unlike an internal hire, we work seven days a week and know how to maximize your results.
What is considered a successful interview?
A successful interview is one where the caregiver shows up and you consider them qualified enough to move forward. If they show up to the interview and you consider them qualified enough to move forward, it's a successful interview.
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Anything taking place after the point of the interview is in your hands, though we can adjust early screening to address any problematic trends.
What happens when I sign up for full service recruiting?
When you sign-up, you'll receive an email from us with a training video for your team and a checklist of onboarding steps.
Your Carework account manager will reach out within 24 hours (or one business day) and make sure you've completed the onboarding steps from the checklist. Once you've completed those steps and added our admin email as a user on your job platforms, we're ready to go!
Why are you the caregiver recruiting experts?
We have been recruiting on behalf of our clients for years, in markets all across the US. During that time we've screened and scheduled tens of thousands of caregivers, leading to thousands of hires!
We have the national data and multi-market experience that an individual agency owner could never achieve alone.
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We've come across every recruiting problem you could imagine and worked on every major job platform.
How can this help me hire more caregivers?
When you work with Carework full-service recruiting, you have an entire team of caregiver recruiting experts working for you.
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First, we will help you find more applicants on online job platforms, putting our years of experience across the country to work for you.
Then, we'll be managing your ads 7 days a week to make sure every incoming applicant receives a same-day response. We'll walk them through the process with a phenomenal experience that makes them want to choose your agency. This will help you convert more applicants to actual hires.
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More applicants + Better conversion to hire rates = more caregivers for your agency!
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What if I don't like your services after I start?
On a monthly full-service plan, you can pay an early termination fee to stop within the first three months or stop without a fee any time after that, with two weeks' notice.
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We are an "integrity first" company. We never want to hold people in a contract where they feel like they're not getting what they need. If you're not satisfied, we'll do everything in our power to make it right for you.
How secure is my payment information?
Super secure. All payments are processed through Stripe, a leader in the payment processing industry.
What about my current recruiting team?
If you use our full-service recruiting, your internal recruiting team will have a lot more time to focus on getting caregivers fully credentialed and through orientation. Many of our customers find they're able to move staff from the recruiting team to other needed positions, reduce the size of their team, or scale their agency more quickly.